FM providers
Pinnacle helps FM providers connect the information behind security systems, guarding, cleaning, M&E, environmental monitoring and guest services. With a clearer view of what’s happening on site, teams can coordinate their response, prioritise work and deliver a better service to clients.
One platform
FM providers can deliver more value and better support their customers by connecting new technology to the systems already in place.
Pinnacle brings AI, wireless sensors and smart FM technology into one platform alongside existing systems. This helps providers support guarding and cleaning contracts, maintain service levels where efficiencies have already been made and identify opportunities for further improvement.
Pinnacle centralises faults and normalises data from connected systems across the customer’s estate. Providers can prioritise issues and respond more efficiently, while dashboards and reports give both provider and customer a clear view of service performance.
Soft services
Pinnacle helps FM providers bring innovation to cleaning and guarding contracts by connecting existing systems with new technologies such as AI and wireless sensors.
AI and wireless sensors can flag litter, spillages and overflowing bins, while people counts show which areas see the most use. Data from smart soap dispensers, cleaning robots and smart bins can also help providers plan cleaning visits and restock supplies when needed.
AI gives officers an extra set of eyes by flagging activity that needs attention. With alarms, camera views and sensor alerts in one place, officers can assess incidents and direct patrols without switching between separate screens.
Cleaning on demand can reduce cleaning product use and help prevent waste. Where more efficient guarding reduces the need for on-site cover, fewer commutes can help lower carbon emissions.
Hard services
For hard services, Pinnacle can monitor critical building systems and assets, helping teams identify faults, leaks, power issues, environmental changes and plant equipment problems earlier.
This supports faster response times, reduced downtime and more efficient service delivery across both manned and unmanned buildings.
Guest experience
Pinnacle can support guest and visitor experience by integrating systems such as air quality monitoring, people counting, temperature monitoring, occupancy data and visitor-related technologies. This helps FM providers create safer, more comfortable and more welcoming environments while giving customers better insight into how their building is being used.
Pinnacle supports compliance and reporting by bringing data into one central platform instead of leaving it spread across multiple systems. With standardised data in one place, information can be reported, analysed and exported into third-party systems where required.
The benefits
New sensors, AI and connected technology on existing contracts.
One view across every service line you deliver.
Consistent reporting across departments and sites.
Improve service quality within existing customer budgets.
Soft services, hard services and guest experience together.
Discover how Pinnacle can bring innovation to your contracts and help you deliver greater value to customers.
