Security integrators

Deliver more value.
Grow your business.

Pinnacle helps system integrators deliver integrated solutions that connect customers’ existing systems, support phased hardware upgrades and introduce new technology.

Provide affordable integration and monitoring for individual sites, with centralised oversight across multi-site estates, while creating opportunities for recurring revenue and ongoing customer support.

Join our partner programme. Free to join, no minimum spend.
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Integration

Powerful integration. Within more customers’ reach.

Bring connected solutions to customers whose budgets would not stretch to a traditional PSIM. Pinnacle combines integration and monitoring for individual sites with centralised oversight across multi-site estates, helping customers self-monitor, improve visibility and connect existing systems.

Pay-per-device pricing makes it practical to start small with a single site or a specific problem, then expand as your customers’ needs grow, creating opportunities for further integrations, hardware upgrades and ongoing support.

Integration deployment
Phased upgrade journey

Phased upgrades

Create new opportunities with upgrades and AI

Help customers modernise their estates through phased hardware upgrades and the addition of AI technology to existing infrastructure, at a pace that suits their priorities and budgets.

Pinnacle brings existing systems, new equipment and AI into one platform, helping you address more customer needs, generate additional sales and strengthen long-term relationships.

Device health

Strengthen your maintenance offering

Pinnacle brings all faults and device health information from connected systems into one place, giving you a clear view of each customer site’s system health.

Identify issues earlier, prioritise critical or major faults and plan maintenance around what needs attention most. With better information before a visit, your engineers can arrive prepared, spend less time diagnosing faults and provide better support to your customers.

Device health and fault reporting

Beyond security

Grow your business beyond security

Expand your offering into wider building technology by connecting more of the systems your customers depend on. Pinnacle helps you address new operational needs, create additional sales opportunities and grow the value of existing customer relationships.

01

Fire

Bring fire system status and faults into a central view to help customers identify issues and coordinate maintenance.

02

BMS

Centralise key building services alarms and data to give customers clearer visibility across their sites.

03

Environmental monitoring

Introduce sensors for air quality, temperature and humidity to help customers monitor conditions across their buildings.

04

Plant equipment

Monitor equipment faults and operating conditions to support earlier intervention and reduce disruption.

05

Server rooms

Combine temperature, leak, power and access monitoring to help customers protect critical infrastructure.

06

Visitor experience

Connect occupancy, people counting and visitor systems to help customers improve arrivals, comfort and use of space.

The benefits

What you get

Affordable integration

Deliver integrated solutions to more customers with pay-per-device pricing that makes it practical to start small and expand.

AI enablement

Layer AI onto customers’ existing systems to support health and safety, strengthen security and address risks specific to their operations.

Better customer support

See faults across connected systems in one place, prioritise critical issues and help engineers diagnose problems and arrive prepared.

Opportunities beyond security

Expand your offering into fire, BMS, environmental and operational monitoring to address wider customer needs.

Recurring revenue

Build ongoing income through software subscriptions, monitoring and support services that deliver lasting value to your customers.

A true partnership

Work closely with our team, with training, technical expertise and hands-on sales support to help you identify opportunities, win projects and deploy Pinnacle with confidence.

Deployment

Working together. Delivering more.

Pinnacle’s user interface is designed around the end-user experience. Behind the scenes, setup and deployment have been designed by engineers, for engineers. This helps you deliver projects efficiently and adapt to new customer requirements.

Our team is also on hand with guidance and technical support whenever you need it, helping you bring each project to a successful completion.

Independent deployment

Your trained engineers can deploy and configure the platform without our assistance in most cases, keeping you in control of installation and delivery.

New integrations

We work with you to develop new integrations, usually at no additional charge. Delivery typically takes 6–8 weeks from order, subject to agreed scope, manufacturer access and successful testing.

Always listening

Your feedback helps shape Pinnacle. We listen to your ideas and customer requirements, working closely with you to guide product development and help you deliver solutions that make a real difference to your customers.

Sound familiar?

Your questions answered

Do we need Pinnacle's help with every installation?

No. Your trained engineers can deploy and configure the platform independently in most cases. Our team is available when you need assistance with more complex requirements.

What if a customer's system isn't already integrated?

We'll review the requirements with you and assess a new integration, usually at no additional charge. Delivery typically takes 6–8 weeks from order, subject to agreed scope, manufacturer access and successful testing.

How can we build recurring revenue with Pinnacle?

Pinnacle creates opportunities for ongoing income through software subscriptions, monitoring, device health checks and support services. You can build these into your offering to demonstrate continuing value to customers.

Can we use Pinnacle to support phased hardware upgrades?

Yes. Connect compatible existing equipment, then introduce replacement hardware, sensors and AI technology as your customer's needs and budget allow.

Is Pinnacle suitable for smaller projects?

Yes. Pay-per-device pricing makes it practical to start with a single site or specific requirement, then expand as the project grows.

What support do we receive as a partner?

Our partner programme provides access to training, technical support and sales resources. We can also work with you during consultation to assess requirements and help shape the proposed solution.

See Pinnacle in action

Discover how Pinnacle can help you deliver integrated solutions and provide better support to your customers.

UK-based company
UK-based support
Cyber Essentials certified
ISO 9001
ISO 27001
99.9% avg site uptime