Helping FM providers cross-sell technology-led services across cleaning, guarding, security, and wider facilities operations.
Pinnacle helps facilities management providers connect existing systems, building technology, alarms, faults, sensors, AI analytics, and operational data into one central platform.
For FM providers, this creates a practical way to support and cross-sell services across cleaning, guarding, security, and wider facilities operations.
Cleaning teams can move towards a hybrid cleaning-on-demand model. Guarding teams can reduce guard hours by introducing technology such as AI and remote monitoring. Security teams can then provide the technology layer that enables and supports these changes.
This helps FM providers improve service quality, reduce cost, evidence value to clients, and make better use of existing infrastructure without unnecessary disruption or wholesale replacement.
FM providers often deliver multiple services across the same client estate, but each department may operate with separate systems, separate data, and limited visibility of what is happening on site.
Pinnacle provides a centralised technology layer that connects existing systems such as CCTV, access control, intruder alarms, fire systems, Building Management Systems, plant alarms, environmental sensors, AI analytics, and other operational data sources.
For cleaning teams, Pinnacle can support hybrid cleaning-on-demand by combining planned cleaning schedules with real-time data from occupancy, usage, sensors, and AI analytics.
For guarding teams, Pinnacle can support guard hour reduction by introducing technology such as AI analytics, remote alarm verification, virtual patrols, automated alerts, and exception-based response. This allows guards to be focused where human presence adds the most value, rather than relying on fixed patrols or constant physical cover alone.
For security teams, Pinnacle provides the platform that brings these services together, helping them sell the technology that supports cleaning efficiency, guarding reduction, better response, and wider estate visibility.
Over time, Pinnacle can help FM providers build a stronger data picture across client estates, showing how buildings are used, where service demand is highest, and where resource can be improved.
This creates opportunities to expand into additional services, including energy monitoring, plant visibility, compliance reporting, occupancy insight, maintenance response, and wider estate performance.
As AI and automation develop, Pinnacle can also help prioritise events, recommend next actions, and support more consistent response across cleaning, guarding, security, and FM teams.
Pinnacle helps facilities management providers turn security technology into a wider service platform.
By connecting existing systems and operational data, Pinnacle supports hybrid cleaning-on-demand, enables guard hour reduction through technology and AI, and gives security teams a stronger proposition to cross-sell into cleaning, guarding, and wider FM services.
The result is a more connected, efficient, and commercially valuable approach to facilities management.
Improving building visibility, occupier experience, and operational resilience through connected systems, AI, and integrated building technology.
Read the full use case Housing associationsImproving estate visibility, tenant safety, and operational response through connected systems, AI, and integrated building technology.
Read the full use case High-end residentialImproving estate visibility, security response, household support, and operational resilience across high-end residential properties through connected systems, AI, and integrated building technology.
Read the full use case